Come And Join Us On A Tour To Masjid Al-Aqsa!

Welcome to our FAQ page. We know that a trip to Masjid Al-Aqsa might seem like a big step, but rest assured, you’re in capable hands with Ziyara Tours.

We’ve answered common queries about the journey here, covering everything from safety to local customs and cuisine. Remember, Masjid Al-Aqsa, Palestine is a land of warm hospitality, deep history, and rich culture – a truly rewarding destination. Our aim is to ensure that you have a comfortable, spiritually enriching, and unforgettable travel experience.

If your question isn’t listed, feel free to get in touch. We’re excited to guide you on this unforgettable journey! Let’s explore the wonders of Masjid Al-Aqsa together!

MASJID AL-AQSA FREQUENTLY ASKED QUESTIONS

Can I take photographs at Masjid Al-Aqsa?

Absolutely! Photography is allowed and encouraged at Masjid Al-Aqsa. Capture the breathtaking architecture, serene courtyards, and the unique ambiance of this sacred site. Feel free to snap away and create lasting memories of your visit. 

Is there local cuisine available, and what about meals?

Palestine is renowned for its vibrant culinary scene. You’ll have the opportunity to savor a variety of local delicacies during your visit. In addition, our hotels provide breakfast buffets and dinner daily, offering a range of options to suit different tastes. You’ll have the chance to experience both local flavors and international cuisine, ensuring a delightful culinary journey.

Do We Have Wi-Fi & Data SIM Cards

Yes, Wi-Fi is available at our hotels to help you stay connected. Additionally, you have the option to purchase a local data SIM to providing you with internet access throughout the duration of the tour which we will be happy to direct you to.

 

We advise travellers to consider getting an Airalo eSim, most phones are compatible and it is great value.

 

See our eSim Guide. www.ziyaratours.co.uk/esim-guide

Can menstruating women visit Masjid Al-Aqsa?

Absolutely. Sisters are permitted to enter Masjid Al-Aqsa during menstruation. While in regular situations, it may be impermissible for women to stay in the masjid, Masjid Al-Aqsa is considered an exception. The scholars of Masjid Al-Aqsa have given a Fatwa (ruling) declaring the permissibility of menstruating women to visit Masjid Al-Aqsa. We encourage all sisters to embrace the opportunity to be in the sacred space of Masjid Al-Aqsa.

How long does immigration take?

Airport immigration can be a lengthy process, sometimes taking a few hours. However, in some instances, it can be quicker. We advise you to remain patient, have all your necessary documents ready, and follow the instructions given by immigration officers. Your experience and safety are our top priorities, and we appreciate your cooperation during this process.

Can we explore whilst on tour?

To ensure your safety and provide a seamless experience, we advise staying within the areas recommended by Ziyara Tours. The main focus will be the Old City of Jerusalem, where Masjid Al-Aqsa is located, along with nearby shopping areas. These locations offer a captivating atmosphere, with historical and cultural richness for you to explore, allowing you to make the most of your visit.

Is Masjid Al-Aqsa open 24 hours?

While Masjid Al-Aqsa is a sacred place of worship, it follows specific operating hours. After Isha prayer, the Masjid closes for the night and reopens for Fajr prayer, take advantage of the peaceful early morning atmosphere till nightfall to fully embrace the spiritual essence of the Masjid and surrounding lands.

Should I engage with strangers?

While it’s always important to exercise caution when in unfamiliar surroundings, you can still enjoy friendly interactions with locals. Feel free to engage in polite conversations, ask for directions, and immerse yourself in the local culture. However, we recommend refraining from exchanging personal contact information for your own privacy and security.

What currency is used and are ATMs available?

The local currency is the Israeli Shekel. ATMs can be found in close proximity to the hotels, as well as money exchange shops, making it convenient for you to access cash or exchange currencies as needed. Our tour guides will be happy to assist you in locating the nearest facilities for your convenience.

What transportation arrangements are provided during the tour?

We have arranged comfortable transportation for our group, in the form of coaches. Whether it’s airport transfers or exploring various sites on our itinerary, you can relax and enjoy the journey in air-conditioned comfort. Our aim is to provide a seamless and enjoyable travel experience, allowing you to focus on immersing yourself in the wonders of Palestine and Masjid Al-Aqsa.

Can the hotel arrange laundry services?

Yes, the hotel can assist in arranging laundry services for your convenience. Whether you require laundry or dry-cleaning services during your stay, the hotel staff will be more than happy to assist you with these arrangements, ensuring that you have fresh and clean clothing throughout your journey.

Will my passport get stamped when visiting?

No, your passport will not be stamped, instead, you will receive a visa paper slip that serves as documentation of your entry and allows for ease of travel in the region. This ensures that your passport remains unstamped, and you can travel freely to other countries without any complications. Be sure to carry this slip with you if requirest to show identification.

Reviews From Travellers

Business of Luxury with Abby
Business of Luxury with Abby
2024-01-10
Huge endorsement for this lovely agent ! Thank you for the recent Umra tour . Our family really enjoyed the package experience and your kindness! Highly recommend Ziyara tours 🙌🏻🙌🏻🙌🏻
Talha Ghafoor
Talha Ghafoor
2024-01-06
Amazing experience with Ziyara tours during our umrah. Shaykh Abdul Aziz’s reminders were real gems and Awais’ qasidas and Naats were heavenly. Allah swt reward all involved . Will definitely use again for future trips
Mrs Rehman
Mrs Rehman
2023-12-02
From the very first day brother Sajid was very helpful and patient with all my queries. Told him we had a family group of 20 people ready for Umrah and needed hotels in both City. He went above and beyond to find us good hotels near by to the haram at good prices. He went out of his way to arrange transport with guide on our ziyarats too. Helped making changes for us when we needed to even though it wasn't part of the deal. He really put us at ease every time I contacted him with any sort of query. Thank you so much for your help. We would definitely book with Ziyara tours again.
Ali hussain
Ali hussain
2023-11-29
By the will of Allah, me and my family perform Umrah. With the help of Ziyara tour, they had catered for our needs and offered us great hospitality. In sha allah I am looking to perform Umrah again and will be using Ziyara Tour and so should you! May Allah give you alot of burqat for helping me and my family in sha allah
Sana Kausar
Sana Kausar
2023-11-28
Just had my first experience with Ziyara tours and Allhamdulilah it was phenomenal!! The hotels in both cities were close to the mosques, all our expectations were met and we have a very smooth journey! 100% recommended.. thank you for your brilliant service, May Allah swt reward you immensely ameen! 😊
Rohail Fitness
Rohail Fitness
2023-11-27
First time doing a private Umrah package with Ziyara Tours. Was a great experience with Sajid who booked our flights to hotels. We received all guidance for Ihram and Umrah sent through the post including dua book for Umrah, bag and Tasbih. Any questions we had or any changes we needed to make Sajid was very quick to respond and sort out. Would definitely recommend Ziyara Tours to anybody.
T H
T H
2023-11-19
Highly professional travel agency. Always at hand to answer questions and make sure you have the nest experience.
S S
S S
2023-11-17
Ziyara tours made our first time experience to Makkah & Madina delightful, from the onset Sajid was very communicative, he informed us of how to fill in forms, upload pictures, baggage allowance, sent out complimentary information packs, which were imperative to our insight of how to perform umrah, how to do Ziyara's, what to expect, this was all done prior to us flying out. Once we arrived, both Sajid and Rashid were phenomenal. They cared for our every need, big or small, made every special moment extra special. Both brothers were always available to answer any questions and plan anything out of our itinerary. We enjoyed daily dars's with Shaykh Abdul Aziz, he was absolutely amazing, so attentive to all the group, he gave undivided attention to all individuals and really went above and beyond. We met some amazing people within our group and made life long friends. I would definitely indulge in other group tours with Ziyara and highly recommend them, especially to first time pilgrims. Date of experience: 19 September 2023
Muhammed C
Muhammed C
2023-11-17
First time ever going with a group on a “spiritual/religious/sightseeing” overseas tour/vacation and really glad I had the opportunity to go with Ziyaara Tours lead by brothers Saajid and Rashid! Very humble brothers doing amazing work Mashallah! Went from USA and met up with the rest of the group from UK and Saajid was in full communication the whole time, had a couple mishaps during travel unrelated to the tour and even then he was super accommodating. Met some wonderful people in the group while making lifelong connections through the barakah of Ziayaar Tours. Shaikh Abdul Aziz was an amazing touch to their team and a great guide, will no doubt travel with them again soon, Inshallah!!!
Adam Bernard
Adam Bernard
2023-11-12
Amazing experience with incredible company. Definitely traveling with Ziyara Tours in future. Rashid and Sajid go out of their way to accommodate and Shaykh Abdul Aziz brought the Ziyara to life.

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